Home - About - Shipping Policy

Shipping Policy

At Gametoystudio, we operate differently from mass-market toy brands. We don’t just sell boxes from a shelf; we are a community of creators. Please read below to understand our “Made-to-Order” process and shipping timelines.

OUR “MADE-TO-ORDER” PHILOSOPHY

 

Not Mass-Produced: Unlike major brands that mass-produce millions of identical toys, our custom toys are unique and niche.

Zero Inventory, Infinite Designs: To keep our costs low and focus our resources on creating new and exciting designs for you, we do not hold large inventories of finished products.

Crafted Just for You: When you place an order, we start the production process specifically for you. This allows us to offer a huge variety of characters that you cannot find anywhere else.

PRODUCTION TIME (The “Wait” Before Shipping)

Because your items are made on demand, there is a production lead time before shipment.

 

Production Cycle: Please allow 7-10 business days for us to print, assemble, and quality-check your custom toys.

Status Update: During this time, your order status may remain as “Processing.” Please be patient—we are making sure your figures look perfect.

SHIPPING ESTIMATES (Transit Time)

Once production is finished and the package is handed to the carrier, the estimated transit times are:

 

United States, UK, DE, FR, AU: 10 – 20 Business Days

Rest of Europe & Canada: 12 – 25 Business Days

Rest of the World: 15 – 30 Business Days

Total Delivery Time = Production Time (7-10 days) + Shipping Time.

TRACKING INFORMATION

 

You will receive a tracking number after the production is complete and the package leaves our facility.

Note on Tracking: For the first few days after shipping, tracking may show “Label Created” or “Shipment Information Received” while the package travels from our production center to the international logistics hub. This is normal.

ORDER CANCELLATIONS

 

Since our products are made-to-order, if you wish to cancel, please contact us within 24 hours of placing the order. Once production has started, cancellations may not be possible.


HAVE QUESTIONS?
We are here to help!

Email: contact@lime-loris-489992.hostingersite.com

 

Gilbert
Gilbert

Founded by toy enthusiast Gilbert to meet a strong community demand for unique, custom games and toys, GameToy STUDIO has evolved from a part-time passion project into a 100% dedicated, full-time business with a guaranteed 24-hour response time. We leverage specialized factory connections to focus on made-to-order production and community-driven customizations, offering exclusive toys you won't find in mainstream stores. Beyond creating high-quality products, we are committed to growing our community by empowering creators through our rewarding Affiliate Program and actively welcoming wholesale and distribution partnerships worldwide.

Feel free to send us an email to contact@gilbertstoystore.com if you find a product you like, we can help you to find the corresponding item and we are also open to all kinds of collaboration!

Articles: 10

Leave a Reply

Your email address will not be published. Required fields are marked *